A partnership with Winning Technologies includes our Helpdesk End User Support, which is available 24x7x365 with no premium charges for after hours, weekends or holidays. We want your users to call us when they need help, before missed deadlines or opportunities that cost your business money.
Telephone lines answered live and in the United States, 24 hours a day, 7 days a week, 365 days a year.
No premiums for after hours support, weekends or holidays.
Our online Helpdesk software includes tracking, reporting and accountability.
Experienced technical staff - from desktop support to network administration support.
Integrated Project Management & Asset Management System.
Clear transparency to help you hold Winning Technologies accountable for activity related to end user support tickets, project progress and asset tracking.
We also offer Onsite Staffing options for those who are interested.
Flat Fee Contracts
One Vendor for All of your IT Helpdesk needs
Lower Employee Costs
We work with vendors while you go back to work
Hardware and Software support
Nation wide staff for quick resolutions
Fully monitored networks
Fully documented issues and resolutions
Winning Technologies has been a valuable part of our Team at Humphrey & Associates. Their presence on a daily basis has melded nicely with our staff.
Instead of hiring an individual with specialty knowledge in specific areas, we have partnered with a team that gives us greater knowledge and support for our needs. The collaboration of the Winning Technologies team multiplies their effectiveness - especially in difficult or emergency situations.
“I wanted to take the time to acknowledge the excellent efforts that Winning Technologies has demonstrated over the past several years in providing quality service to Hunzinger Construction. You have diligently addressed our needs and provided viable working solutions for those needs. One can use the cliche "going the extra mile" when it comes to your service and response.
There has not been a time when Winning Technologies did not have Hunzinger's best interest in mind when proposing the solutions necessary to meet our needs. Again, thank you and your team for making my job easier here at Hunzinger. ”
“Agate, Inc has contracted with Winning Technologies for our IT Solution since August, 2007. Out initial meeting was at the Annual CFMA Conference with a referral by another Arizona Contractor and fellow CFMA Member. Our search had been initiated by the need to find a Contractor that understood the Construction Industry and the ability to support our current needs and growth.
Scott Lewis performed the initial Audit of our Systems and made recommendations for improvements, upgrades in addition to addressing to our needs and wants. Many of which have been implemented over the prior two years. Although this could have been a difficult transition, the local presence of qualified Technicians and the support of the Home Office made the transition smooth and we are very happy with the decision we made to contract with Winning Technologies.
Winning Technologies has a "can do attitude" and the entire teams makes every effort to find the solutions to the challenges that we have presented to them. I would highly recommend their services to anyone looking to upgrade their JT Solution. ”