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Network Administration
Companies of any size and type can find their respective businesses in jeopardy in a hurry, unless their networks are functioning, and optimized 24/7. Depending on your organization's size, current IT personnel, budget, and specific network needs, Winning Technologies will provide an outsourced Network Administration to help you proactively avoid many potentially debilitating IT network problems and quickly fix any that might arise, with technical support by phone, email, and in person. Your network is your IT infrastructure, the backbone and sum total of your organization's hardware and software data communication systems.
A network administrator proactively sets up, manages, and maintains your organization's network so that you can avoid the great majority of problems that can be debilitating to your communications and business such as:
- Security breaches that may compromise your proprietary information.
- Viruses that destroy data, slow down, or shut down your network.
- Inadequate space to house your data.
- Not backing up critical information on a regular basis.
- Inability to connect to your network remotely and access your information and applications.
- Improper PC configurations, outdated software, and old equipment that negatively impact individual employees' productivity
Having an expert Network Administration is a critical insurance policy that you need to keep your business operating 24/7.
Systems Management
Support of our Customers Computing environment is critical to the success of Winning Technologies, but more importantly it is critical to the success of our customers.
Winning Technologies will provide multiple levels of support based on each individual customers needs and requirements. Winning Technologies can provide on-site, remote or a combination of both to support your technology and help you manage your technology assets and support your user community.
The Winning Technologies helpdesk is available 24 hours a day 7 days a week 365 days a year. Winning Technologies has designed a state of the art helpdesk solution that has automated many of our helpdesk services. With features like online service request placement, online searchable knowledge bases, automatic status updates, automatic technician notification and a full reporting history on your account. You can manage and monitor all your service requests as well as search the history of all service requests placed with Winning Technologies.
Winning Technologies support technicians are equipped with the latest wireless technology. This allows your assigned technician and technical team to provide customer support along with monitoring your system from anywhere in the United States. Winning Technologies team approach to providing support to our customers insures that you will always be able to reach a technician when you need technical or helpdesk support for your user community.
 Our Packages Include:
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